Privacy Policy

This is a general privacy policy provided for information only. It is not legal advice. Peritus Digital (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under thePrivacy Act 1988 (Cth).

Information we collect

We only collect personal information that is reasonably necessary to provide our services and respond to your enquiries. This may include:

• Contact and quote form submissions: your name, email address, phone number, business name and the message or enquiry details you provide.
• Correspondence: records of communications when you contact us by email, phone or through our website.
• Website analytics and cookies: non-identifying usage data (such as pages visited, browser type and approximate location) collected via Google Analytics 4, Microsoft Clarity, and Google Tag Manager to help us understand how our site is used and improve user experience.

How we use your information

We use the information we collect to:

• Respond to your enquiries and provide quotes, assessments and services you request.
• Communicate with you about your enquiry or engagement.
• Improve our website, services and customer experience.
• Meet our legal, regulatory and record-keeping obligations.

We do not sell your personal information, and we do not use it for unrelated purposes without your consent.

How your information is stored

We store personal information using reputable, security-conscious systems and take reasonable steps to protect it from misuse, loss, unauthorised access, modification or disclosure. Access is limited to team members who need it to do their jobs. We retain information only for as long as necessary to fulfil the purposes described above or as required by law.

Third parties

We use trusted third-party service providers to operate our website and communicate with you. These include:

• Google Analytics & Google Tag Manager — website analytics and tag management. Google may process this data in accordance with its own privacy policy.
• Microsoft Clarity — product analytics including heatmaps and session-replay data (Microsoft). Microsoft may process this data in accordance with its own privacy statement.
• SendGrid — email delivery for form submissions and correspondence.

These providers may store data outside Australia. We take reasonable steps to ensure any third party handling your information does so consistently with the Australian Privacy Principles.

Cookies

Our website uses cookies and similar technologies for analytics and to improve your experience. Analytics runs by default from your first visit; a consent banner on first visit lets youAccept or Reject analytics, and you can revisit that choice at any time via the Cookie settings link in the site footer. You can also control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do. For full details on the cookies we use and how to manage them, see our Cookie Policy.

Your rights

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, out of date or incomplete. You may also ask us to delete information where we are not required to retain it. To make a request, or if you have a privacy concern or complaint, please contact us using the details below.

Contact us

If you have any questions about this policy or how we handle your information, please get in touch:

• Email: contact@peritusdigital.com.au
• Phone: 02 4081 9500
• Post: 59 Mitchell Rd, Cardiff NSW 2285

We may update this policy from time to time. The current version will always be available on this page, with the “last updated” date shown above.