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IT strategy · Free tool

IT Health Scorecard

Is your business technology helping you grow — or quietly holding you back? Run this free 10-question IT health check to see how your setup stacks up across support, backups, cloud, security and strategy, and get a prioritised list of what to improve. Everything runs in your browser; nothing is sent until you choose to.

For each area, choose the answer that best matches your business today.Yes = fully in place, Partial = some coverage, No = not in place.

  1. When something breaks, can your team reach responsive IT support with agreed response times (an SLA)?

    Responsive IT support & SLAs"Partial" means you have someone to call but no guaranteed response time or clear ownership.

  2. Are your servers, devices and network proactively monitored and maintained so problems are caught before they cause downtime?

    Proactive monitoring & maintenanceProactive monitoring spots failing disks, capacity and patch gaps early — reactive-only IT waits for outages.

  3. Do you have regular backups and have you actually tested a full restore in the last 12 months?

    Tested backups & recoveryAn untested backup is a guess. "Partial" means backups run but restores are never verified.

  4. Is your Microsoft 365 / cloud environment configured to best practice — licensing right-sized, security defaults on and admin under control?

    Cloud & Microsoft 365 setupMany businesses run on default or ad-hoc 365 setups that waste licences and leave gaps.

  5. Do you keep an up-to-date inventory of devices and plan replacements before hardware becomes too old to support?

    Device & asset lifecycleAgeing, unmanaged devices are slow, insecure and fail at the worst time.

  6. Are the basics covered — MFA on key accounts, endpoint protection and prompt patching across your systems?

    Cyber security basicsA light check — our Cyber Insurance Readiness tool goes deeper if you want the full picture.

  7. Do you have an IT roadmap and budget that aligns technology spend with where the business is heading?

    IT roadmap & budgetingWithout a roadmap, IT spend is reactive and every project feels like a surprise cost.

  8. Is your key IT documented — network, systems, accounts and passwords — so you are not reliant on one person’s memory?

    IT documentationUndocumented IT is a single point of failure when a key person is away or leaves.

  9. Do you have a repeatable process to set up new starters and fully revoke access when people leave?

    Staff onboarding & offboardingLingering accounts after someone leaves are a common security and licensing problem.

  10. Do you have clear oversight of your IT vendors, subscriptions and renewals — who to call and what you are paying for?

    Vendor & software managementScattered vendors and auto-renewing subscriptions quietly inflate cost and blur accountability.

0 of 10 answered

Use — Guide

How to use this tool

  1. Work through all 10 questions honestly — they cover IT support, monitoring, backups, cloud setup, device management, security basics, strategy, documentation, staff onboarding and vendor oversight.
  2. For each area choose Yes (fully in place), Partial (some coverage), or No (not in place). If you're unsure, lean toward Partial or No.
  3. Once all 10 questions are answered, click "See my results" to generate your IT health score.
  4. Read your health band — Healthy, Some risks, or Needs attention — and the plain-English description of what it means for your business.
  5. Review the prioritised recommendations. Items answered No are flagged as Priority; items answered Partial are flagged as Improve — address them in that order.
  6. If you'd like help acting on the results, fill in the brief form to send your scorecard to our Newcastle team and we'll get back to you with next steps.

FAQ — Questions

Frequently asked questions

01What areas does the scorecard cover?

The 10 questions span the areas that most affect day-to-day IT reliability and risk for a small or medium business: responsive support and SLAs, proactive monitoring, tested backups and recovery, Microsoft 365 and cloud configuration, device lifecycle planning, security basics (MFA, endpoint protection, patching), IT roadmap and budgeting, documentation, staff onboarding and offboarding, and vendor oversight. Support, monitoring and backups carry the most weight because they directly drive uptime and data safety.

02How is the score calculated?

Each question carries a weight reflecting its business impact. A Yes answer earns full weight, Partial earns half, and No earns nothing. Your score is the percentage of total available weight earned, expressed out of 100. The bands are Healthy (80 and above), Some risks (50–79), and Needs attention (below 50).

03Is my data saved or sent anywhere?

No. The scorecard runs entirely in your browser — nothing is stored or transmitted unless you choose to fill in and submit the contact form. Your answers are cleared when you close or refresh the page.

04What can Peritus do if my score is low?

Our Newcastle-based managed IT team can turn the scorecard result into a clear, fixed-scope plan — addressing the highest-priority gaps first. We typically start with a short discovery call to understand your environment, then come back with a plain-English proposal covering support, monitoring, backups, cloud and whatever else your scorecard flagged.

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Want hands-on help, not just a check? Explore ourManaged IT & Support service.